View In:   ArcGIS Online Map Viewer

Name: Support

Display Field: name

Type: Feature Layer

Geometry Type: esriGeometryPoint

Description:

Service Item Id: 9179ba0d64ce4c129ea1ed5037fb4a1d

Copyright Text:

Default Visibility: true

MaxRecordCount: 2000

Supported Query Formats: JSON, geoJSON, PBF

Min Scale: 0.0

Max Scale: 0.0

Supports Advanced Queries: true

Supports Statistics: true

Can Scale Symbols: false

Use Standardized Queries: true

Supports ValidateSQL: true

Supports Calculate: true

Extent:

XMin: 5.6843418860808015E-14
YMin: 5.6843418860808015E-14
XMax: 5.6843418860808015E-14
YMax: 5.6843418860808015E-14
Spatial Reference: 4326  (4326)  LatestVCSWkid(0)

Drawing Info:

Renderer:
Simple Renderer:
Symbol:
Style: esriSMSCircle
Color: [255, 0, 0, 255]
Size: 8.0
Angle: 0.0
XOffset: 0
YOffset: 0
Outline:
[255, 255, 0, 255] Width: 1
Label: Support Case Reporting
Description: N/A
Transparency: 0
Labeling Info:

Advanced Query Capabilities:

Supports Statistics: true
Supports OrderBy: true
Supports Distinct: true
Supports Pagination: true
Supports TrueCurve: false
Supports Returning Query Extent: true
Supports Query With Distance: true
Supports Sql Expression: true
Supports Query With ResultType: true
Supports Returning Geometry Centroid: false
Supports Binning LOD: true
Supports Query With LOD Spatial Reference: true
Supports Percentile Statistics: true
Supports Having Clause: true
Supports Count Distinct: true
Supports Time Relation: false
Supports Sql Format: false
Supports Query Analytic: true
Supports Query With Current User: true

HasZ: false

HasM: false

Has Attachments: true

HTML Popup Type: esriServerHTMLPopupTypeAsHTMLText

Type ID Field:

Fields:

• objectid ( nullable: false, defaultValue: null, editable: false, length: 4, type: esriFieldTypeOID, modelName: objectid, alias: ObjectID )
• globalid ( nullable: false, editable: false, defaultValue: null, length: 38, type: esriFieldTypeGlobalID, modelName: globalid, alias: GlobalID )
• creationdate ( modelName: creationdate, nullable: true, editable: true, defaultValue: null, precision: 1, length: 29, alias: CreationDate, type: esriFieldTypeDate )
• creator ( modelName: creator, nullable: true, editable: true, defaultValue: null, length: 128, alias: Creator, type: esriFieldTypeString )
• editdate ( modelName: editdate, nullable: true, editable: true, defaultValue: null, precision: 1, length: 29, alias: EditDate, type: esriFieldTypeDate )
• editor ( modelName: editor, nullable: true, editable: true, defaultValue: null, length: 128, alias: Editor, type: esriFieldTypeString )
• reporting_date ( modelName: reporting_date, nullable: true, editable: true, defaultValue: null, precision: 1, length: 29, alias: Reporting date and time, type: esriFieldTypeDate )
• name ( modelName: name, nullable: true, editable: true, defaultValue: null, length: 255, alias: Name, type: esriFieldTypeString )
• email ( modelName: email, nullable: true, editable: true, defaultValue: null, length: 255, alias: Email, type: esriFieldTypeString )
• phone ( modelName: phone, nullable: true, editable: true, defaultValue: null, length: 255, alias: Phone Number, type: esriFieldTypeString )
• issue_date ( modelName: issue_date, nullable: true, editable: true, defaultValue: null, precision: 1, length: 29, alias: Date and time the issue appeared, type: esriFieldTypeDate )
• product ( modelName: product, nullable: true, editable: true, defaultValue: null, length: 255, alias: Product you have issues with, type: esriFieldTypeString , Coded Values: [ArcGIS AllSource: ArcGIS AllSource] , [ArcGIS API for Python: ArcGIS API for Python] , [ArcGIS City Engine: ArcGIS City Engine] , ...17 more... )
• product_other ( modelName: product_other, nullable: true, editable: true, defaultValue: null, length: 255, alias: Other product, type: esriFieldTypeString )
• version ( modelName: version, nullable: true, editable: true, defaultValue: null, length: 255, alias: Version (where applicable), type: esriFieldTypeString )
• os ( modelName: os, nullable: true, editable: true, defaultValue: null, length: 255, alias: Operating System, type: esriFieldTypeString , Coded Values: [Windows: Windows] , [macOS: macOS] , [Linux: Linux] , ...3 more... )
• system_spec ( modelName: system_spec, nullable: true, editable: true, defaultValue: null, length: 255, alias: System Specifications, type: esriFieldTypeString )
• hardware ( modelName: hardware, nullable: true, editable: true, defaultValue: null, length: 255, alias: Additional Hardware Information, type: esriFieldTypeString )
• issue_category ( modelName: issue_category, nullable: true, editable: true, defaultValue: null, length: 255, alias: Issue category, type: esriFieldTypeString , Coded Values: [Administration and Installation: Administration and Installation] , [Analysis: Analysis] , [Customize, Configure and Develo: Customize, Configure and Develop] , ...4 more... )
• issue_category_other ( modelName: issue_category_other, nullable: true, editable: true, defaultValue: null, length: 255, alias: Other issue category, type: esriFieldTypeString )
• title_issue ( modelName: title_issue, nullable: true, editable: true, defaultValue: null, length: 255, alias: Title of the issue, type: esriFieldTypeString )
• description_issue ( modelName: description_issue, nullable: true, editable: true, defaultValue: null, length: 1000, alias: Description of the Issue, type: esriFieldTypeString )
• resolving_steps ( modelName: resolving_steps, nullable: true, editable: true, defaultValue: null, length: 3000, alias: Steps Taken to Resolve the Issue, type: esriFieldTypeString )
• resolved ( modelName: resolved, nullable: true, editable: true, defaultValue: null, length: 255, alias: Resolved by Tier 1, type: esriFieldTypeString , Coded Values: [Yes: Yes] , [No: No] , [Under investigation: Under investigation] )
• resolution ( modelName: resolution, nullable: true, editable: true, defaultValue: null, length: 3000, alias: Resolution Description, type: esriFieldTypeString )
• resolved_date ( modelName: resolved_date, nullable: true, editable: true, defaultValue: null, precision: 1, length: 29, alias: Date and time when the issue was resolved, type: esriFieldTypeDate )
• escalated_date ( modelName: escalated_date, nullable: true, editable: true, defaultValue: null, precision: 1, length: 29, alias: Date and time when the issue was escalated, type: esriFieldTypeDate )
• institution ( modelName: institution, nullable: true, editable: true, defaultValue: null, length: 256, alias: Institution, type: esriFieldTypeString )
• department ( modelName: department, nullable: true, editable: true, defaultValue: null, length: 256, alias: Department, type: esriFieldTypeString )
• institution_id ( modelName: institution_id, nullable: true, editable: true, defaultValue: null, length: 256, alias: Institution ID, type: esriFieldTypeString )
• ministry ( modelName: ministry, nullable: true, editable: true, defaultValue: null, length: 256, alias: Ministry, type: esriFieldTypeString )
• industry ( modelName: industry, nullable: true, editable: true, defaultValue: null, length: 256, alias: Industry, type: esriFieldTypeString )
• resolved_min ( modelName: resolved_min, nullable: true, editable: true, defaultValue: null, alias: Minutes it took to resolve the case, type: esriFieldTypeInteger )
• resolved_time ( modelName: resolved_time, nullable: true, editable: true, defaultValue: null, length: 256, alias: Time it took to resolve the case, type: esriFieldTypeString )
• premium ( modelName: premium, nullable: true, editable: true, defaultValue: null, length: 256, alias: Premium Support involved, type: esriFieldTypeString )
• resolved_final ( modelName: resolved_final, nullable: true, editable: true, defaultValue: null, length: 256, alias: Resolved, type: esriFieldTypeString )
• iposition ( nullable: true, editable: true, defaultValue: null, length: 256, alias: Position, type: esriFieldTypeString )
• support_staff ( nullable: true, editable: true, defaultValue: null, length: 256, alias: Supporting staff, type: esriFieldTypeString )

Templates:

• Name: Support
  Description:
  Prototype:
  creationdate: null
  title_issue: null
  resolved_date: null
  issue_category_other: null
  industry: null
  resolved_final: null
  resolution: null
  institution_id: null
  institution: null
  premium: null
  issue_date: null
  description_issue: null
  escalated_date: null
  resolving_steps: null
  support_staff: null
  reporting_date: null
  department: null
  email: null
  hardware: null
  resolved: null
  editor: null
  creator: null
  product: null
  product_other: null
  os: null
  resolved_time: null
  issue_category: null
  version: null
  resolved_min: null
  system_spec: null
  phone: null
  name: null
  editdate: null
  ministry: null
  
  Drawing Tool: esriFeatureEditToolPoint

Capabilities: Query,Create,Update,Editing,Uploads

Sync Can Return Changes: true

Is Data Versioned: false

Supports Rollback On Failure: true

Supports ApplyEdits With Global Ids: true

Supports ApplyEdits By Upload Id: true

Supports Query With Historic Moment: false

Supports Coordinates Quantization: true

Child Resources:   Field Groups   Contingent Values

Supported Operations:   Query   Query Attachments   Query Analytic   Query Top Features   Query Bins   Apply Edits   Add Features   Update Features   Calculate   Append   Validate SQL   Generate Renderer   Return Updates   Metadata   Update Metadata